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Technical Support Representative

MachMotion is seeking a motivated individual looking for a career in customer service / technical support.

An ideal representative would be:
An Excellent Problem Solver
Competent with Windows
An Excellent Communicator
Quick to Learn
Eager to Work Hard
Dedicated to Customer Support

Familiarity with CNC technology would be helpful, but no previous experience is required. Also, electrical and programming experience is preferred.

Job Description
Provide front line support via telephone and email
Assist customers setting up their CNC products
Identify problems, research solutions, and then guide customers through the corrective actions
Improve customer references by writing and maintaining excellent documentation
Help improve systems and procedures and create change
Perform miscellaneous job-related duties as assigned

Benefits:
Opportunity to Grow with Company
Excellent Culture-Friendly, Honest, Challenging, & Fun
Wealth of Opportunities to Learn


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